What are the shipping rates?
Our web site automatically computes and displays shipping charges whenever you place an item in your shopping cart. For each order placed, we charge a flat per order rate. All items will be charged at the per item rate. Multiple item orders containing "smaller", "lighter" weight items (MP3 players, video cables, digital cameras, ect.) shipping from the same warehouse will include shipping discounts when applicable.How long will it take for my order to ship?
Most orders usually ship within 1 - 4 business days upon placing your order. Please note our warehouses do not ship on weekends and we do not offer Saturday, Sunday or holiday delivery. Orders containing more than one item shipping from multiple warehouses will ship at different times.
How long will it take to receive my order?
Upon shipment most orders will arrive within 1 - 5 business days depending upon how far you are from the shipping point. Multiple item orders shipping from separate warehouses will arrive at different times. Please note larger items may take longer.
Will I receive tracking numbers?
Tracking numbers are provided same day of shipment. We will e-mail you tracking numbers as we receive them.
Do you ship internationally?
We can only ship or bill to addresses in the United States. We are currently unable to ship or bill to addresses outside of the U.S. Due to shipper restrictions, we cannot deliver to APOs, FPOs, (PO Box) or U.S. Territories.
My order never arrived?
If you have tracked your order with the tracking number(s) provided by us and your order never arrived in accordance to the shipping carriers estimated delivery date, please Contact Us.
An item is missing from my order?
Most orders are shipped from a central warehouse. However, there are times that orders contain items that are shipped from multiple warehouses. Orders shipping from multiple warehouses will arrive at different times.
Will I be refunded for shipping charges?
We do not refund shipping charges for any reason.
Errors and Omissions
We reserve the right to refuse any order found to be placed with an error in pricing on this web site. Every effort has been made to assure accuracy. All orders placed with inaccurate prices will be promptly refunded and the customer notified by e-mail.
Billing & Payment
We accept Visa, MasterCard, American Express, Discover and PayPal.
Please be sure to provide your exact billing address and telephone number--the address and phone number your credit card company has on file for you. Incorrect information will cease the processing your order.
We are currently unable to process any credit cards that are issued or billed outside of the United States.
You can rest assure that your personal and account information is secure with us. We employ a secure server. Please read our Privacy Policy page for detailed information.All PayPal payments from "unconfirmed" PayPal accounts will be declined. All credit card orders shipping to an address that does not match exactly to the address on file with the credit card issuing bank will be declined.
I need a copy of my receipt/invoice.
Immediately after submitting your order, we display your invoice/receipt. Please print this invoice/receipt out for your records. In addition, we also e-mail you a copy of your invoice/receipt immediately after you place your order.
